1. Introduction
CULTURA INGLESA DE SERGIPE LTDA (“we”, “our”, or “the Institute”) values the privacy of our students, their families, and every visitor of our website. This Privacy Policy describes how we collect, use, store, and protect personal information, in accordance with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados, Law No. 13.709/2018 — LGPD) and applicable regulations.
By using our website or contacting our team, you acknowledge that you have read and understood this policy.
2. Who we are
CULTURA INGLESA DE SERGIPE LTDA is a Brazilian company registered under CNPJ 02.400.243/0001-42, headquartered at Av. Jorge Amado, 1221, Jardins, Aracaju, SE, CEP 49.025-330, Brazil. We operate as an English language institute and cultural education provider, and we are the data controller responsible for the personal information collected through our website and services.
3. Information we collect
We collect only the information needed to respond to inquiries, provide our services, and comply with legal obligations. The categories include:
3.1 Information you provide directly
- Full name, email, telephone number, and any message content submitted through our contact form or other communication channels;
- Information provided during enrollment, such as academic history, address for correspondence, and, when applicable, information about a parent or legal guardian;
- Any information you choose to share when interacting with our team.
3.2 Information collected automatically
- Basic browsing data such as IP address, browser type, device information, and pages visited on our website, collected through standard analytics tools;
- Cookies and similar technologies, used to keep the website functional and to help us understand how visitors use it.
4. How we use your information
The personal information we collect is used to:
- Respond to your inquiries and provide information about our programs;
- Process and manage enrollment, attendance, and academic records;
- Communicate about classes, schedules, cultural activities, and administrative matters;
- Improve our website, our services, and the overall student experience;
- Comply with legal, tax, and regulatory obligations that apply to our activity.
We do not sell personal information to third parties, and we do not use it for purposes beyond those described in this policy without your consent.
5. Legal basis for processing
We process personal information based on the legal bases established by the LGPD, including consent, contract performance, compliance with legal obligations, and legitimate interest. When consent is the legal basis, it may be withdrawn at any time by contacting us.
6. Sharing of information
We do not share personal information with third parties except when strictly necessary and always under confidentiality obligations. Sharing may occur with:
- Service providers who support our operations (such as hosting, email, and administrative software), always bound by contractual data protection obligations;
- Public authorities, when required by law or judicial order;
- Third parties, when you expressly authorize such sharing.
7. Data storage and security
We adopt technical and administrative measures to protect personal information from unauthorized access, loss, alteration, or disclosure. Access to personal information is restricted to authorized personnel, and information is stored on secure systems with regular backups and monitoring.
Personal information is kept only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.
8. Your rights
Under the LGPD, you have the right to request:
- Confirmation of whether we process your personal information and access to it;
- Correction of incomplete, inaccurate, or outdated information;
- Anonymization, blocking, or deletion of unnecessary or excessive information;
- Portability of your information to another service provider, subject to applicable regulations;
- Deletion of information processed based on your consent;
- Information about entities with which we have shared your information;
- Information about the possibility of not providing consent and the consequences of refusal;
- Withdrawal of consent, when applicable.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
9. Cookies
Our website may use cookies to keep it functional and to gather anonymous usage statistics. You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect certain features of the site.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the applicable law. The most recent version will always be available on this page, with the update date clearly indicated.
11. Contact
For any questions or requests related to this Privacy Policy or to the processing of your personal information, please contact us at:
CULTURA INGLESA DE SERGIPE LTDA
CNPJ 02.400.243/0001-42
Av. Jorge Amado, 1221, Jardins, Aracaju, SE, CEP 49.025-330, Brazil
Phone: (79) 3211-4680
Email: antonietaguimaraes57@gmail.com